SecureAuth Support Overview
SecureAuth Corporation recognizes the importance of high quality services and support. Successfully solving business problems depends on more than the right solution. It also needs the technical support, training, and Professional Services that ensure lasting benefit.
Service Status and Notifications
04/13/2012 - Enabling Apple OS X Java after JRE 2012-003 update
Importance: Notice
Dear Valued SecureAuth Customer:
Apple issued an update for Java that closes an exploited vulnerability in its runtime with tweaks to tackle other potential problems in Java.
After a Software Update of Java 2012-003, JRE 1.6_update 31 is installed to OS X which now defaults the Java plug-in to being disabled.
Java applets need to be re-enabled via the Java preferences application located in Utilities should OS X Lion 10.7 or OS X 10.6 be updated to Java SE 6 version 1.6.0_31 Please see the SecureAuth Confluence Wiki Documentation link for direction on the method of re-enabling Java applets.
Thank you again!
Yours in support,SecureAuth Support
support@gosecureauth.com | +1 949.777.6959 x2
Dear Valued SecureAuth Customer:
Apple issued an update for Java that closes an exploited vulnerability in its runtime with tweaks to tackle other potential problems in Java.
After a Software Update of Java 2012-003, JRE 1.6_update 31 is installed to OS X which now defaults the Java plug-in to being disabled.
Java applets need to be re-enabled via the Java preferences application located in Utilities should OS X Lion 10.7 or OS X 10.6 be updated to Java SE 6 version 1.6.0_31 Please see the SecureAuth Confluence Wiki Documentation link for direction on the method of re-enabling Java applets.
Thank you again!
Yours in support,SecureAuth Support
support@gosecureauth.com | +1 949.777.6959 x2
Dear Valued SecureAuth Customer:
Apple issued an update for Java that closes an exploited vulnerability in its runtime with tweaks to tackle other potential problems in Java.
After a Software Update of Java 2012-003, JRE 1.6_update 31 is installed to OS X which now defaults the Java plug-in to being disabled.
Java applets need to be re-enabled via the Java preferences application located in Utilities should OS X Lion 10.7 or OS X 10.6 be updated to Java SE 6 version 1.6.0_31 Please see the SecureAuth Confluence Wiki Documentation link for direction on the method of re-enabling Java applets.
Thank you again!
Yours in support,
SecureAuth Support
support@gosecureauth.com | +1 949.777.6959 x2
04/01/2012 - On Premise Appliance Maintenance Project Complete - ACRU
Importance: Notice
Dear Valued SecureAuth Customer:
Thank you for your assistance with updating your SecureAuth Appliance(s) certificates. We greatly appreciate your participation and patience with the short timeline for this update. This update was key to ensuring continued communications with our cloud services and will aid in providing support for future product features and releases. If you have any questions please contact SecureAuth Support.
Thank you for your assistance with updating your SecureAuth Appliance(s) certificates. We greatly appreciate your participation and patience with the short timeline for this update. This update was key to ensuring continued communications with our cloud services and will aid in providing support for future product features and releases. If you have any questions please contact SecureAuth Support.
Thank you again!
12/29/2011 - [MS11-110] - Critical Product Vulnerability (Out-Of-Band) Microsoft Security Bulletin Release
Importance: Critical
SecureAuth is in the process of testing MS11-110 (out of band update) released on December 29th. Based on our testing this update will not impact SecureAuth services or appliance operating system. However, due to the nature of this update, it is imperative that any system which is integrated with SecureAuth and accepts any type of .Net encrypted credentials ( e.g. Microsoft OWA, Microsoft ForeFront UAG, other .Net applications) from SecureAuth should have this update applied as well to ensure the appropriate encryption methods are allowed between SecureAuth and the protected application or website.
More information on this update can be found
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